Frequently asked questions
General FAQ’s
We accept a variety of secure payment methods to make your shopping experience seamless. This includes major credit cards such as Visa, MasterCard, and American Express. We also support PayPal, Apple Pay, and Google Pay. Depending on your region, additional local payment options may be available and will be shown at checkout.
No, you do not have to pay any additional import duties or taxes. We aim to provide a hassle-free shopping experience, so the price you see at checkout is the final price you pay. There are no hidden fees or surprise charges upon delivery, ensuring a smooth and transparent purchase process.
Yes! Solene Hair Growth Serum is formulated with high-quality, carefully selected ingredients known for their beneficial properties. It is intended for external use only on the scalp and has been developed to meet strict safety and quality standards. If you have sensitive skin, known allergies, or have had cosmetic procedures on your scalp, we recommend conducting a patch test first and consulting a healthcare professional before use.
For best results, apply at least 5 drops daily directly onto the scalp. Gently massage it in to ensure even coverage. Consistency is key—our 90-Day Money-Back Guarantee requires daily use for 90 days along with weekly progress photos to qualify for a refund. Always follow the instructions provided with your order for optimal results.
Yes! Solene Hair Growth Serum can be used alongside your regular hair care routine. Just ensure you apply Solene directly to the scalp first, allow it to absorb fully, and then continue with any other products you use. Avoid washing it out immediately after application to give the active ingredients time to work.
Hair growth is a personal journey and results may vary from person to person. Many users begin to see early signs of improvement within 6–8 weeks of consistent daily use. For full evaluation of progress, we recommend using Solene for at least 90 days.
Yes, we offer worldwide shipping. Our shipping policy includes standard and express options to many countries. You can review estimated delivery times and rates at checkout. For full details, please see our Shipping Policy.
Once your order is processed and shipped, you’ll receive a confirmation email with a tracking number and link. This allows you to monitor your shipment’s progress every step of the way.
If you receive a damaged or incorrect item, please email us at support@trysolene.co within 7 days of delivery. Include your order number and clear photos of the issue. We’ll be happy to resolve the problem quickly, including sending a replacement or issuing a refund as needed.
Hair Recovery Serum
Most women notice less shedding and a calmer scalp in the first month. Around month 3, baby hairs become visible. By month 6, hair often feels denser, fuller, and noticeably more vibrant.
Healthier roots. Fuller-looking hair. Less breakage. Visible regrowth. And above all, the feeling of taking control back, without harsh chemicals or false promises.
Yes. Solene is dermatologically approved and free from parabens, and sulfates. Our formula is designed to be gentle, calming, and effective. Even for sensitive or reactive skin.
No. Solene’s water-based serum absorbs quickly and doesn’t leave residue. It’s lightweight and won’t weigh down your hair.
Absolutely. Just make sure to apply Solene first on a clean, dry scalp, before styling or adding other products.
Daily. One full dropper onto a clean, dry scalp, preferably at night or after showering. Massage gently. No rinse needed.
Yes. Solene is 100% vegan and never tested on animals. We believe in clean care, without compromise.
Yes. Whether your hair is curly, straight, fine, thick, or textured. Solene is made for all hair types and textures.
it during postpartum recovery or perimenopause with visible, confidence-boosting results.
Each bottle is a 1-month supply when used daily with one full dropper per day.
Each supply includes full-size bottles (3 or 6). The 6-month bundle also includes a free Derma Stamp to enhance scalp activation and absorption.
Yes. We offer a 90-day money-back guarantee on all multi-month plans. If you’re not satisfied after consistent use, you can request a refund.